Refund / Cancellation Policy

The fees once paid will not be refunded for applications that are successfully submitted or for successful bill payment services. Cancellation of applications or bill payments shall not be entertained.

The amount paid may be adjusted with the respective department's services as per internal policies.

By default, all failed transactions are automatically refunded in accordance with standard policy. However, the refund may take a specific amount of time to reflect in your account based on standard banking procedures.

Refund Timelines:

• For Net Banking / Debit Card transactions – generally within a standard number of days.
• For Credit Card transactions – typically within the next billing cycle.

In the case of excess payment, the amount will be settled or adjusted as per the rules and regulations of the concerned departmental services.